Help & Support

Need a hand? Email support@doosi.ai and a person will get back to you, usually within two working days.

Getting started

How do I talk to Doosi?

Tap the mic and speak, or tap the keyboard to type. You can also open Doosi's voice screen with Siri or Back Tap: in the Shortcuts app, add the “Talk to Doosi” action, then choose it in Settings › Accessibility › Touch › Back Tap.

How do I save a receipt or document?

Tap the camera to photograph it, or tap + to choose a photo or PDF. Doosi reads it, files it in the right folder and shows you a card with what it saved. Check the card: if a detail is wrong, just say so.

Where does everything I save go?

Open the Memory tab: upcoming reminders, lists, people and saved records, grouped into folders. Tap any item to see everything inside it, then “Ask Doosi about this” to change it.

What's “Needs Review”?

Records missing a detail their type needs, such as a receipt with no amount or a warranty with no end date. They're left out of totals and date ranges until the detail is added, so your numbers stay right. Open one and tell Doosi what's missing.

Reminders and notifications

Reminders don't arrive

Check that notifications are allowed for Doosi in Settings › Notifications › Doosi, and that a Focus isn't silencing them.

Can I get a morning summary?

Yes: say “send me a daily brief at 7:30”. You'll get one notification each morning with the day's reminders, to-dos and what's coming up.

Voice and language

Replies are read aloud, or aren't

Choose when in Memory › your picture › Read Replies Aloud. For a more natural voice, download an Enhanced or Premium voice in Settings › Accessibility › Speech › Live Speech › Voices.

Which languages work?

You can type in your own language. For voice, choose your language with the language button next to the mic.

Account and privacy

Can I sign in with Face ID?

Yes. In Memory › your picture, tap Set up Face ID sign-in. You can also lock the app with Face ID.

Is my information private?

Yes. It's encrypted, kept separate from everyone else's, never sold or used for ads, and not used to train AI. See the Privacy Policy for the details.

How do I delete my account?

In Memory, tap your picture, then Delete Account. This permanently deletes your account and everything Doosi keeps for it. More about deletion.

Found a bug or a security problem?

Please tell us at support@doosi.ai. For security issues, include the steps to reproduce it; we welcome responsible reports.